U-Haul Moving & Storage of Albany

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Reviews

• Alfred Quickenton

  Apr, 06 2018
  ★ ☆ ☆ ☆ ☆
  Avoid this place at all costs. Every time I go here it’s always something. The unintelligent employees are about as clueless as it gets. Back my truck up to a trailer, figure I let the man do his job and hook it up. He’s looking for the four pin connector....it’s right in front of his face. Still goes ahead and rips off the cover to the locking mechanism for my spare. I let this go. Simple fix, not too worried about it. Second time I go...I was a constant customer for the motorcycle trailers. I have my truck by the trailers. Hook my own trailer up (thought I learned my lesson the first time) Waiting for one of the guys to find me a four pin for my trailer. A gentlemen pulls in to return his rental truck. Another employee helps this guy out, inspects the truck to check it in. Mind you my truck has been sitting in the same spot with a trailer hooked up to it for about 10-15 minutes. I’m standing there patiently waiting and this employee hops in that rental truck and backs it right into my truck. This guy walked past my truck 4-5 Times. Full size black ford, can’t miss it. Come here if you want your expensive things that you work hard for wrecked.

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